Guests

You've done this before. You open a vacation rental listing, swipe through fifteen photos of the same hot tub from different angles, read "mountain views" in the description, and somehow still end up at a property that backs up to a parking lot with a glimpse of a ridge if you crane your neck out the bathroom window. It happens more than it should. And it's not always about the host being dishonest — sometimes it's just that rental listings are optimized for clicks, not for t